shipping policy

At STL LTD, we prioritize the efficient and timely delivery of our curated selection of beauty and wellness products. Understanding the importance of reliable shipping, we have established a comprehensive shipping policy designed to meet the needs of our customers while ensuring the safe arrival of their orders.

All orders placed through STL LTD are processed within 1-3 business days. This timeframe allows us to ensure that each product is carefully packaged and prepared for shipment. Once the order has been processed, customers will receive a confirmation email containing tracking information, enabling them to monitor the status of their shipment.

We offer various shipping options to accommodate different preferences and requirements. Standard shipping typically takes 5-7 business days, while expedited shipping options are available for those who require faster delivery. It is important to note that delivery times may vary based on the destination and external factors such as weather conditions or carrier delays.

STL LTD currently ships to a wide range of locations. However, certain restrictions may apply based on the destination. Customers are encouraged to review the shipping options available at checkout to ensure their order can be delivered to their specified address.

Shipping costs are calculated based on the weight of the package and the selected shipping method. Customers can view the estimated shipping costs during the checkout process. We strive to provide competitive shipping rates while maintaining the quality of service that our customers expect.

In the event of an issue with a shipment, such as a lost or damaged package, customers should contact our customer service team within 14 days of the expected delivery date. We will work diligently to resolve any shipping-related concerns and ensure customer satisfaction.

For international orders, additional customs fees or taxes may apply depending on the destination country. Customers are responsible for any such charges that may arise upon delivery. STL LTD is committed to transparency and will provide all necessary documentation to facilitate the customs process.

In summary, STL LTD is dedicated to providing a seamless shipping experience for our customers. By adhering to our shipping policy, we aim to ensure that each order is delivered promptly and in excellent condition, allowing our customers to enjoy the innovative beauty and wellness products we offer.